Attorney profile
Pitts Lake, LLC
The short version
Pitts Lake, LLC is a Knoxville intellectual property firm focused on patents, trademarks, copyrights, trade secrets, portfolio management, licensing, and IP dispute resolution.
Strengths
- Focused intellectual property practice covering patents, trademarks, copyrights, trade secrets, portfolio management, licensing, and dispute resolution.
- Offers patent procurement, trademark and copyright registrations, strategic counseling, transfer agreements, and international patent protection.
- Can coordinate with a client's general legal counsel to align IP management with overall business planning.
- Reviewers have praised attorney Robert Pitts for patience and experience, and other feedback highlights thorough patent research and prompt return calls.
- Located in Knoxville, Tennessee, with a team that includes Andrew C. Lake, Kaying Kue, Carl M. Bennett as of counsel, and Robert E. Pitts as retired.
Considerations
- One reviewer reports a mailing-address error on trademark documents and delayed follow-up.
- Another disputes a contract price increase and billing clarity; Pitts & Lake contests the account and cites client confidentiality.
About Pitts Lake, LLC
The firm centers its work on patents, trademarks, copyrights, trade secrets, portfolio management, unfair competition, litigation, and related IP matters. Its stated approach is to concentrate in a complex area of law so it can provide quality legal services at reasonable rates. The practice serves clients seeking patent procurement, trademark and copyright registrations, IP portfolio management, licensing, patent transactions, transfer agreements, strategic counseling, and international patent protection. It also handles dispute resolution and litigation, including efforts to enforce intellectual property rights and defend clients against infringement claims. When appropriate, the firm can coordinate with a client’s general legal counsel so IP strategy remains consistent with the client’s broader business plan. The website lists Andrew C. Lake, Kaying Kue, Carl M. Bennett as of counsel, and Robert E. Pitts as retired. Reviewers have described Robert Pitts as patient and experienced, and multiple reviews mention thorough patent research, prompt return calls, and helpful guidance during the patent or trademark process. Other feedback notes a positive experience with attorney Jake Horton and general satisfaction with staff and service. At the same time, the review record is not uniformly positive. One reviewer reported a mailing-address error and a lack of communication, though the same reviewer described the overall outcome as great. Another reviewer raised concerns about a contract cost increase and communication around a trademark matter; the firm posted a public response citing client confidentiality, disputing the reviewer’s identity, and stating that it did not believe the allegations were accurate. Overall, Pitts Lake presents as a focused Knoxville IP firm for individuals and businesses that need patent, trademark, copyright, portfolio, licensing, or dispute-resolution support, with the caveat that some reviews point to communication or billing-clarity concerns.
The office is at 2030 Falling Waters Rd #100, Knoxville, TN 37922. Its listed telephone number is +1865-584-0105. The practice website is www.pittslake.com.
One reviewer reports a mailing-address error on trademark documents and delayed follow-up. Another disputes a contract price increase and billing clarity; Pitts & Lake contests the account and cites client confidentiality.
One trademark client confirms receiving corrected paperwork while criticizing the mailing address and communication during the process.
Recurring feedback
What clients consistently mention
- Patent and trademark clients frequently mention attorney experience, thorough research, and responsiveness during the application process.
- Several reviews describe positive interactions with staff and satisfaction with the overall service experience.
- A recurring concern in some feedback involves communication consistency and follow-up on procedural details.
- One review raises billing and scope-clarity issues, with the firm publicly disputing the account and citing confidentiality limitations.
All reviews
4.4 out of five stars based on 8 reviews.
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